Privacy Policy

Cubs n Kittens or www.cubsnkittens.com.au, hereafter also referred to as "We", "Us", "Ours" or "This website" is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. By using our website or purchasing any products through this website, you are agreeing to these privacy policy terms and conditions. We reserve the right to amend and update this notice at any time. We, therefore, recommend to read though our policy on regular internvals or everytime you access this website. If you have objections to the Privacy Policy, you should not access or use this website.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, mailing and billing addresses, email addresses, phone or mobile number. This Personal Information is obtained in many ways including correspondence, telephone, by email, via our website www.cubsnkittens.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you. When you interact with the website such as create an account, purchase a product, leave reviews, leave comments on blog posts, ask for a service, we may ask you to provide certain personal information. This information is solely used for the purpose of providing you services. When you order products, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time using the unsubscribe option. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Non-personal identifiable information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Other Tracking

We may use other industry standard technologies or plugins to track the usage of our webpages, promotions, customer visits or may allow third party apps or service providers to use such tracking services on our behalf. We use such tracking to capture non-personal identifiable information to gather information whether the end user performed an action or not. This information is used to improve our service and marketing campaigns by studying user interaction, traffic and behaviour.

Disclosure of Personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. Your personal information may be displosed where required or authorised by law.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Cubs n Kittens will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

If you have queries or complaints about our priavacy policy, please contact us at hello@cubsnkittens.com.au